Angie M. Santiago
With no distribution plan, lodging, food, water, or bathroom facilities, Angie began her long disaster career responding to Hurricane Andrew in 1992. She quickly learned that there had to be a better way to complete the mission while keeping her teams safe and fed.
Since Andrew, Angie has collaborated with standards associations, businesses, and governmental agencies. Leveraging ethnographic research, data, collaborative relationships, state of the art platforms, and tools, Angie builds programs to improve disaster planning, response, and long-term recovery which is culturally relevant.
She has planned, responded, or participated in the recovery efforts for over 70 private and public disaster declarations behind the desk or in the field. Some of those declarations include: Storms Ivan (’98,’04), Mitch, Charley (’98,’04), Frances (‘98, ’04), Floyd, Dennis, Jeanne, Matthew, Katrina, and Super Storm Sandy; Earthquakes in Haiti, Nepal, Costa Rica, Graniteville Train Derailment, Air Midwest Flight 5481, plus 9/11, and non-headline making events.
After moving to North Carolina from Florida in 1998, Angie had the opportunity for learn and integrate emergency management and incident command system into business continuity management. She developed professional relationships that led to collaborative projects with NC VOAD, the Governor’s Pandemic Task Force, National Air Disaster Alliance, State of NC Emergency Management, State of SC Emergency Management, Triangle Center on Terrorism and Homeland Security, FEMA PS Prep Program, the Institute for Business and Home Safety, Wakefield Brunswick, Mahila Partnership, and the Center for Coast Resilience Center.
As a management systems and technology designer, she’s integrated methodologies from WHO, DHHS, FEMA, NFPA, ICS, ASIS, CERT, FISMA, and PMI. Her current work involves additional redesigns that are more accessible (open source), inclusive, affordable, sustainable, and easier to implement.
As part of her Peace and Conflicts Studies (PCS) graduate program at the University of Carolina at Greensboro, Angie studies post-disaster violence including structural, cultural, and direct violence. Her PCS academic projects include the use of the Arts in conflict resolution and the long-term impacts of colonization to Puerto Rico.
Outside of the office, Angie contributes her organizational and communication skills to assist aspiring disaster professionals, communities, and small businesses.
Angie sits on the Board of Trustees for the Carolina Theatre of Durham and You Can Vote.